Success Stories

Balaji Collection (“Company”, “we”, “our”, “us”) operates the website balajicollection.in (“Website”) to showcase and sell ethnic wear and related apparel for grooms, brides, ladies, and kids. By accessing or using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal information:

• Name
• Mobile number / phone number
• Email address
• Shipping / billing address (if online orders are enabled)
• Any information voluntarily submitted through contact forms, WhatsApp, or social media

Usage information:

• IP address
• Device type, browser type, operating system
• Pages visited, visit time and date, referring pages, and diagnostic data

Communication data:

• Queries, feedback, and correspondence via phone, WhatsApp, email, or social platforms

2. How We Use Your Information

• To provide and improve our products and services
• To respond to enquiries, book appointments, confirm orders, and provide support
• To send transactional messages such as order updates and invoices
• To send promotional offers and updates where permitted by law
• To improve website performance and user experience
• To comply with legal obligations and resolve disputes

3. Legal Basis for Processing

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to remember preferences, analyse usage, and improve security. You can disable cookies in your browser settings, though some features may not function properly.

5. Sharing of Information

We do not sell personal information. Data may be shared with:

• Trusted service providers under confidentiality agreements
• Legal or regulatory authorities when required
• Business partners with your explicit consent

6. Data Retention

Personal information is retained only as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

7. Data Security

We implement reasonable technical and organisational measures to safeguard your data. However, absolute security cannot be guaranteed.

8. Your Rights

• Access your personal data
• Request corrections or updates
• Request deletion, subject to legal requirements
• Withdraw consent for marketing communications

9. Third-Party Links

Our Website may include links to third-party websites or social media platforms. We are not responsible for their privacy practices.

10. Children’s Privacy

Kids’ wear is offered, but the Website is intended for use by parents or guardians. Children’s data is only collected with parental consent.

11. International Data Transfers

If data is processed outside India, it will be protected in accordance with applicable laws and this Privacy Policy.

12. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of the Website constitutes acceptance of the updated policy.

13. Contact Us

For questions or requests regarding this Privacy Policy, please contact us via the details provided on the Website’s Contact section or visit our store during working hours.